News

Thank you to everyone who joined us this week for Introduction to Verbal De‑Escalation at North Shore Health.

Presented by Nancy Carlson, Disaster Behavioral Health Program Coordinator with the MN Department of Health, this MnTIER training gave attendees practical tools for staying calm, communicating clearly, and reducing tension in stressful or potentially aggressive situations.

Participants learned how trauma and stress can shape negative responses, and practiced techniques to help keep themselves and others safe during challenging interactions.

This event was a collaboration between Cook County Public Health, Sawtooth Mountain Clinic, and North Shore Health, and we’re grateful for the strong turnout at both sessions.

Thank you for helping build a more trauma‑informed community!